Privacy Policy
This Privacy Policy explains how 7 Spins Casino collects, uses, stores and protects your personal information, in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Information We Collect
- Account data: name, date of birth, email, province of residence, password (encrypted)
- Identity verification (KYC) documents: government ID, proof of address, proof of payment method
- Payment data: Interac, card or e-wallet transaction records (not full card numbers)
- Technical data: IP address, device type, browser, cookies (see our Cookies Policy)
How We Use Your Information
We use personal data to operate your account, process deposits and withdrawals, meet anti-money-laundering and KYC obligations, prevent fraud, communicate service updates, and — with your consent — send marketing offers. You can opt out of marketing at any time.
Legal Basis & Retention
Data is processed on the basis of contract performance (running your account), legal obligation (AML/KYC), and consent (marketing). Financial and KYC records are retained for a minimum of 5 years to meet regulatory requirements, even after account closure.
Data Sharing
We share data only with payment processors, identity-verification providers, and regulators where legally required. We do not sell personal data to third parties.
Your Rights
Under PIPEDA, you have the right to access, correct, and request deletion of your personal data (subject to our regulatory retention obligations), and to withdraw marketing consent at any time. Contact our support team via the Contacts page to exercise these rights.
Data Security
All personal and payment data is protected with SSL-256 encryption in transit and encrypted storage at rest. Access to sensitive data is restricted to authorised staff only.
Complaints
If you believe your data has been mishandled, contact us first via the Contacts page. You may also file a complaint with the Office of the Privacy Commissioner of Canada.