Contact Us
Have a question about your account, a deposit, or the welcome bonus? Here's how to reach the 7 Spins Casino team.
Live Chat — 24/7
The fastest way to get help. Available around the clock in English, typical response time under 2 minutes.
Email Support
[email protected] — general account and payment questions, response within 24 hours.
KYC / Verification
[email protected] — document verification questions, response within 48 hours.
Complaints
[email protected] — for unresolved disputes not settled via live chat.
Escalating a Complaint
1Contact 7 Spins Casino support via live chat or the complaints email above.
2If unresolved after 14 days, escalate to an independent ADR service such as the eCOGRA or Curaçao Gaming Control Board complaint process.
3Keep records of all correspondence and account/transaction IDs for reference.
Operator Information
7 Spins Casino operates under a licence issued by the Curaçao Gaming Authority. Licence details are available in the site footer. For responsible-gambling resources, visit our Responsible Gaming page.